Lloyd Mathis
GInstallation crew is luck of the draw based on other reviews I read. I apparently got the bottom of the barrel with many major issues, Adding to this the repairs will only take place if the crew has another job in your area. The first repair "attempt" happened in about 2 weeks after install- only 1 issue was fixed, photo attached of a siding panel listed as repaired still show the fasteners completely missing the rail, trim is not secured, door does not work, etc... Now I am told another repair will happen soon- when I asked what soon means the response was within 6-8 weeks depending on when another job is scheduled in the area. I had numerous emails trying to get resolution and I'm sure HQSS will state they are trying to work with me - but they have no sense of urgency to make things right. If you spend almost $20k for a structure you would think the panels would be secure, trim would stay attached, doors and windows will work and there are no roof holes. I doubt anyone will show up to repair